How do I get more Google reviews?
TL;DR
Ask at the moment of peak satisfaction, make it one click via a short link or QR code, and follow up once via email or SMS. Businesses that ask in person see 30-50% review rates. Businesses that don't ask see 1-3%.
Detailed answer
- 1.Generate a short review link from your Google Business Profile.
- 2.Print a QR code on receipts, table tents, or business cards.
- 3.Send a follow-up SMS or email 1-2 days after the transaction.
- 4.Train every front-line employee to ask in person.
- 5.Never offer cash or discounts for reviews — Google bans this.
Common mistakes
- 1. Asking for reviews from unhappy or neutral customers.
- 2. Offering a discount in exchange (violates Google policy).
- 3. Asking in a way that sounds desperate or transactional.
What to do instead
Identify the moment of peak satisfaction (after a great meal, after a successful service) and ask right then. Timing is everything.
Run a perk-based program where customers earn a non-monetary thank-you (a feature on your social, a hand-written note) for sharing experiences — this complies with Google policy and builds genuine advocacy.
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